Town Council explains herb garden removal
Thursday, 30 October 2008, 9:02 pm 322 views
The following is a comment posted on The Online Citizen by Mr Goh Juak Kin, the General Manager of the Ang Mo Kio-Yio Chu Kang Town Council, in response to media queries about the removal of the herb garden in Yishun. TOC has confirmed with the Town Council that Mr Goh indeed posted the comment.
In response to the media reports on the abovementioned, Ang Mo Kio-Yio Chu Kang Town Council would like to provide some clarification on the background of this matter.
The particular herb garden reported in the media was not a project by the Town Council nor Residents’ Committee (RC). Nonetheless, the Town Council allowed the garden to continue as we were appreciative of the residents’ commendable efforts to beautify their estate out of their own initiative.
Over the years, however, the maintenance of the garden was neglected, and very few people came forward to look after it. In spite of that, the Town Council did not take any action against the garden. This was until we received feedback from residents about the presence of rats in the vicinity.
On 3 October 2008, in response to the residents’ feedback about rats, officers from National Environment Agency (NEA) and the Town Council conducted a joint inspection at the said garden to investigate the source. Rat burrows were detected at the garden, which was found to be in a fairly unkempt state.
Our Property Officer then surveyed residents of Blk 819 around the garden area, and out of the 10 households spoken with, only 2 residents, Mdm Lim Loan and Mr Lim Ah Shuan claimed ownership of the garden. After our Property Officer explained to them the rodent problem and the need to upkeep and maintain the garden as responsible owners, both residents decided that they did not wish to keep the garden. However, they requested for some time to transplant some of the plants into pots, after which the Town Council could remove the rest of the garden. Other residents whom our Property Officer spoke with also indicated that they did not wish to maintain the garden anymore.
It was also explained to these residents that if they ever intended to take up gardening activities again, they could join the Community In Bloom garden a few blocks away at Blk 830. Community-In-Bloom gardens are a joint project between the Town Council and Residents’ Committees (RC), designed to foster camaraderie among community gardeners while ensuring proper management and central control. Mdm Lim and Mr Lim, however, declined to take up our Property Officer’s suggestion, citing old age as a reason.
On 20 October 2008, our Property Officer and horticulture contractor observed that the residents had already transplanted some plants into pots. The garden was eventually cleared on the same day, after having given the residents more than 2 weeks’ notice in advance.
On 23 October 2008, the Town Council received an email from resident Mr Mohd Rafiz Bin Mohyi Hapipi, expressing his unhappiness at the “sudden” removal of the abovementioned garden. On 24 October 2008, our Property Officer called Mr Mohd Rafiz personally to explain the Town Council’s actions, but he refused to accept our explanation and therefore reported the matter to the media.
While we understand Mr Mohd Rafiz’s sentiments, we wish to highlight the fact that the Town Council was willing to allow the garden to continue, but on the condition that the residents must take full responsibility to maintain it. Otherwise, it would be unfair to all the other residents in the vicinity, who would be faced with the rodent problem and the unwelcome consequences it brings.
We hope the above explanation has provided a more detailed background and objective sequence of events pertaining to the abovementioned matter. In spite of the fact that the residents had actually indicated to our Property Officer that they did not wish to continue gardening, the Town Council and the RC do indeed welcome all interested residents to join the Community-In-Bloom garden at Blk 830, Yishun Street 81.
Thank you.
Goh Juak Kin
General Manager
Ang Mo Kio-Yio Chu Kang Town Council
Friday, October 31, 2008
Town Councils investments - be accountable to constituents
http://theonlinecitizen.com/2008/10/town-councils-investments-be-accountable-to-constituents/
Town Councils investments - be accountable to constituents
Thursday, 30 October 2008, 11:46 pm 196 views
Lim Chih Yang / Writer
The on-going financial crisis seems to claim victims in all shape and sizes, from all walks of life and from even the most unlikely of organizations.
Even as the various banks and financial institutions rush to contain the public anger over the failing of Lehman Brothers’ product, Channel NewsAsia (CNA) reported on 28 October 2008 that PAP Town Councils had invested in the same discredited products.
CNA’s report only says that, “Town councils said only a small percentage of their total investments were spent on those affected products.”
It seems the unlikeliest of union when one considers Town Councils’ sinking funds and a failed product from a major investment bank on Wall Street. Is this another black mark in the face of globalization? Not likely. It would nevertheless be prudent that as responsible stakeholders of Singapore, we would ask ourselves pertinent questions on the use of PAP Town Council sinking fund to invest in Lehman Brothers product.
For the uninitiated, it is perfectly legitimate that all Town Council manage sinking fund. This is common for condominium managements, for example, where they manage sinking funds to repair damages to the estate’s common areas or maintaining the elevators. In fact, from the report, it seems that the fourteen PAP Town Councils each manages between $30 million to $150 million in sinking funds. Another report back in 2007 put the amount managed by all the sixteen town councils at about $1 billion. Town Council sinking funds was previously governed by the Trustees Acts. Current guidelines stipulate that each town council can use 65 per cent of the funds to invest in government bonds, while up to 35 per cent can be invested in other financial instruments like corporate bonds and equities. Obviously, corporate bonds and equities carry a much higher risk of default than government bonds.
Re-assuring the public
When the report was first released by Channel NewsAsia, the various PAP Town Councils sought to reassure the public that despite the losses in Lehman Brothers products, the investments are minimal.
Dr Teo Ho Pin, Coordinating Chairman of the 14 PAP Town Councils and Mayor of North West District said:
“Maybe a couple of percentage out of the total investment portfolio (were used in those investments), so the exposure will not affect the overall investment portfolio or the sinking funds per se. There’s definitely no fear that any of the PAP town councils’ sinking funds will be wiped out. All the supporting PAP town councils’ sinking funds are in safe hands.”
In fact words like “conservative”, “err on the side of caution”, “guarantees the principal amount”…rattled off the mouth of the various PAP Town Councils management. Jurong Town Council had in fact stated that they did not invest in any of the failed products but had invested about 18% of its sinking fund of $85million into riskier products.
“The position that we’ve taken is really to be very cautious with our investments because we’re very clear that these are public funds, and therefore we decided to err on the side of being conservative in our investment policy. The public do not have to worry… there will not be enough funds in order to take care of their needs.” - Halimah Yacob, Jurong Town Council.
Perhaps I may be old fashion but I had always thought that Town Councils collect conservancy charges for the purpose of maintaining the estates.
When did these Town Councils start operating as fund managers?
Big exposure - to risks
Of bigger concerns are the losses that the Town Councils’ may have incurred in this current financial fallout. Words do not mean much in terms of assurance, not when even behemoths like Lehman Brothers could go bankrupt and file for chapter 11 bankruptcy protection and AIG was nearly brought to its knees if not for the US $85 billion bailout by the Fed.
Assuming that a median sinking fund of $60 million is managed by each of the fourteen PAP Town Council, this will work out to a whopping $840 million in total managed by all the fourteen PAP Town Council. Now given that the guidelines stipulate that only a maximum of 35 per cent of the sinking fund could be invested in corporate bonds and equities, let us assume that only 5% of the sinking fund is used to invest in relatively riskier investment assets like corporate bonds and equities. That will still work out to a whopping $42 million that are exposed to risky assets.
In a bear market that we are facing now, losses of more than 50% in risky assets are not unheard of. Is our sinking fund held by the Town Councils safe from the ravages of the financial crisis?
Town Councils must account to constituents
In the interest of public transparency and accountability, should not the PAP Town Councils give a detailed account to their constituents on the use of the sinking funds and its investment returns – or losses? In fact, given that the sinking funds are public funds, should not the PAP Town Councils provide regular updates to their constituents on their stewardship over the funds?
Words can be evasive, divisive and worse, intrusive. While it is commendable that the PAP Town Councils had sought to allay the concern that the financial investment losses in Lehman Brothers products may lead to bankruptcies of the funds, nothing can be more re-assuring to their constituents than complete and transparent accountability to the public.
A 5% loss in $100 is no more than $5, but a 5% loss in $840 million works out to $42 million, certainly not small change.
Interestingly, Potong Pasir MP Chiam See Tong was more forthcoming with his Town Council’s accounts. He was quoted as saying that of the $6 million in sinking fund held by Potong Pasir Town Council, $3 million is spent on government bonds like LTA bonds, while the other half is in the fixed deposit.
The PAP Town Councils should take a leaf from Mr Chiam See Tong’s approach to accountability and provide real figures of their investment management. Only when a thorough report of the sinking funds’ performance with up-to-date real figures can the public’s concern be put to rest.
Town Councils investments - be accountable to constituents
Thursday, 30 October 2008, 11:46 pm 196 views
Lim Chih Yang / Writer
The on-going financial crisis seems to claim victims in all shape and sizes, from all walks of life and from even the most unlikely of organizations.Even as the various banks and financial institutions rush to contain the public anger over the failing of Lehman Brothers’ product, Channel NewsAsia (CNA) reported on 28 October 2008 that PAP Town Councils had invested in the same discredited products.
CNA’s report only says that, “Town councils said only a small percentage of their total investments were spent on those affected products.”
It seems the unlikeliest of union when one considers Town Councils’ sinking funds and a failed product from a major investment bank on Wall Street. Is this another black mark in the face of globalization? Not likely. It would nevertheless be prudent that as responsible stakeholders of Singapore, we would ask ourselves pertinent questions on the use of PAP Town Council sinking fund to invest in Lehman Brothers product.
For the uninitiated, it is perfectly legitimate that all Town Council manage sinking fund. This is common for condominium managements, for example, where they manage sinking funds to repair damages to the estate’s common areas or maintaining the elevators. In fact, from the report, it seems that the fourteen PAP Town Councils each manages between $30 million to $150 million in sinking funds. Another report back in 2007 put the amount managed by all the sixteen town councils at about $1 billion. Town Council sinking funds was previously governed by the Trustees Acts. Current guidelines stipulate that each town council can use 65 per cent of the funds to invest in government bonds, while up to 35 per cent can be invested in other financial instruments like corporate bonds and equities. Obviously, corporate bonds and equities carry a much higher risk of default than government bonds.
Re-assuring the public
When the report was first released by Channel NewsAsia, the various PAP Town Councils sought to reassure the public that despite the losses in Lehman Brothers products, the investments are minimal.
Dr Teo Ho Pin, Coordinating Chairman of the 14 PAP Town Councils and Mayor of North West District said:
“Maybe a couple of percentage out of the total investment portfolio (were used in those investments), so the exposure will not affect the overall investment portfolio or the sinking funds per se. There’s definitely no fear that any of the PAP town councils’ sinking funds will be wiped out. All the supporting PAP town councils’ sinking funds are in safe hands.”
In fact words like “conservative”, “err on the side of caution”, “guarantees the principal amount”…rattled off the mouth of the various PAP Town Councils management. Jurong Town Council had in fact stated that they did not invest in any of the failed products but had invested about 18% of its sinking fund of $85million into riskier products.
“The position that we’ve taken is really to be very cautious with our investments because we’re very clear that these are public funds, and therefore we decided to err on the side of being conservative in our investment policy. The public do not have to worry… there will not be enough funds in order to take care of their needs.” - Halimah Yacob, Jurong Town Council.
Perhaps I may be old fashion but I had always thought that Town Councils collect conservancy charges for the purpose of maintaining the estates.
When did these Town Councils start operating as fund managers?
Big exposure - to risks
Of bigger concerns are the losses that the Town Councils’ may have incurred in this current financial fallout. Words do not mean much in terms of assurance, not when even behemoths like Lehman Brothers could go bankrupt and file for chapter 11 bankruptcy protection and AIG was nearly brought to its knees if not for the US $85 billion bailout by the Fed.
Assuming that a median sinking fund of $60 million is managed by each of the fourteen PAP Town Council, this will work out to a whopping $840 million in total managed by all the fourteen PAP Town Council. Now given that the guidelines stipulate that only a maximum of 35 per cent of the sinking fund could be invested in corporate bonds and equities, let us assume that only 5% of the sinking fund is used to invest in relatively riskier investment assets like corporate bonds and equities. That will still work out to a whopping $42 million that are exposed to risky assets.
In a bear market that we are facing now, losses of more than 50% in risky assets are not unheard of. Is our sinking fund held by the Town Councils safe from the ravages of the financial crisis?
Town Councils must account to constituents
In the interest of public transparency and accountability, should not the PAP Town Councils give a detailed account to their constituents on the use of the sinking funds and its investment returns – or losses? In fact, given that the sinking funds are public funds, should not the PAP Town Councils provide regular updates to their constituents on their stewardship over the funds?
Words can be evasive, divisive and worse, intrusive. While it is commendable that the PAP Town Councils had sought to allay the concern that the financial investment losses in Lehman Brothers products may lead to bankruptcies of the funds, nothing can be more re-assuring to their constituents than complete and transparent accountability to the public.
A 5% loss in $100 is no more than $5, but a 5% loss in $840 million works out to $42 million, certainly not small change.
Interestingly, Potong Pasir MP Chiam See Tong was more forthcoming with his Town Council’s accounts. He was quoted as saying that of the $6 million in sinking fund held by Potong Pasir Town Council, $3 million is spent on government bonds like LTA bonds, while the other half is in the fixed deposit.
The PAP Town Councils should take a leaf from Mr Chiam See Tong’s approach to accountability and provide real figures of their investment management. Only when a thorough report of the sinking funds’ performance with up-to-date real figures can the public’s concern be put to rest.
Tuesday, October 28, 2008
Destruction of herb garden contradicts active ageing message, says resident
http://theonlinecitizen.com/2008/10/destruction-of-herb-garden-contradicts-active-ageing-message-says-residen/
Destruction of herb garden contradicts active ageing message, says resident
Tuesday, 28 October 2008, 7:28 am 44 views
This is a follow-up to TOC’s earlier publication of an email from Mr Rafiz Mohyi Hapipi about the destruction of a herb garden in Yishun.
Teng Jingwei
All that remains of a 21-year old herb garden is a patch of carelessly levelled soil and several haphazardly arranged potted plants. The herb garden located at Block 819, Yishun, was a haven for senior citizens and other residents alike. It was razed to the ground a few days earlier by the town council on the pretext of it being the source of rodents in Zone D, which the area is in.
Mr Rafiz Mohyi Hapipi, aged 33, who resides in the area, lodged a complaint with the town council about the removal of the garden. His letter to the Ang Mo Kio-Yio Chu Kang Town Council questions the relevance of such action in the face of active ageing campaigns, particularly the recommendation to “encourage seniors to lead active lifestyles” made by the Committee of Ageing Issues. Mr Rafiz asserts that “the town council is sending out a contradicting message”.
“They would have had something to do if the herb garden was not destroyed” he said, referring to a couple of senior citizens who could be seen sitting around listlessly. “The herb garden served as a gathering area for neighbourhood activities such as barbeques and brought joy to the community.”
Mr Rafiz affirms that the plot of land had been in use for 21 years and is almost as old as the block of flats. “There was an implicit agreement to the existence of the herb garden,” he said. Residents attended to the garden voluntarily, and the elderly in particular looked after the herbs to keep themselves occupied. “There were no designated caretakers but if we would like to take some herbs from the garden we would ask permission from the 6 or 7 senior citizens who regularly water the plants,” Mr Rafiz explained.
According to him, the town council did not consult the residents before they cleared the garden.
The plants were dug up within a few hours one morning while he was away at work.
Unsuspecting residents returned to a scene of wreckage littered with uprooted herbs. Plants that could be salvaged are now stored in an array of pots near the void deck, but these bore no resemblance to the healthy garden that was once resplendent with life and joy..
The manager of the Residents’ Committee stated that the garden was removed in response to complaints of rodents breeding in Zone D. Mr Rafiz informed TOC that the sightings of rodents are at the coffee shop which is a 5-minutes walk away. What was termed as a “blanket policy”, in the words of Mr Rafiz, may have been an “over-simplistic approach” to solving the pest problem. He also maintains that there were no signs of damage by rodents on the herbs.
Mr Koh, aged 42, whose mother-in-law lives in block 819, has been visiting the area for more than 10 years. He expressed regret over the loss of the herbs, many of which had medicinal properties. “I don’t see any reason behind the destruction of the garden,” he said.
Mr Rafiz and Residents’ Committee members were to discuss “the unhappiness cause by the destruction of the herb garden”. Residents’ Committee members, however, did not show up for the meeting on Sunday, 26 October.
Mr Rafiz also told TOC that the Member of Parliament for the area, Ms Lee Bee Wah, has also not contacted him or the elderly residents who had cared for the garden.
Destruction of herb garden contradicts active ageing message, says resident
Tuesday, 28 October 2008, 7:28 am 44 views
This is a follow-up to TOC’s earlier publication of an email from Mr Rafiz Mohyi Hapipi about the destruction of a herb garden in Yishun.
Teng Jingwei
All that remains of a 21-year old herb garden is a patch of carelessly levelled soil and several haphazardly arranged potted plants. The herb garden located at Block 819, Yishun, was a haven for senior citizens and other residents alike. It was razed to the ground a few days earlier by the town council on the pretext of it being the source of rodents in Zone D, which the area is in.
Mr Rafiz Mohyi Hapipi, aged 33, who resides in the area, lodged a complaint with the town council about the removal of the garden. His letter to the Ang Mo Kio-Yio Chu Kang Town Council questions the relevance of such action in the face of active ageing campaigns, particularly the recommendation to “encourage seniors to lead active lifestyles” made by the Committee of Ageing Issues. Mr Rafiz asserts that “the town council is sending out a contradicting message”.
“They would have had something to do if the herb garden was not destroyed” he said, referring to a couple of senior citizens who could be seen sitting around listlessly. “The herb garden served as a gathering area for neighbourhood activities such as barbeques and brought joy to the community.”
Mr Rafiz affirms that the plot of land had been in use for 21 years and is almost as old as the block of flats. “There was an implicit agreement to the existence of the herb garden,” he said. Residents attended to the garden voluntarily, and the elderly in particular looked after the herbs to keep themselves occupied. “There were no designated caretakers but if we would like to take some herbs from the garden we would ask permission from the 6 or 7 senior citizens who regularly water the plants,” Mr Rafiz explained.
According to him, the town council did not consult the residents before they cleared the garden.
The plants were dug up within a few hours one morning while he was away at work.
Unsuspecting residents returned to a scene of wreckage littered with uprooted herbs. Plants that could be salvaged are now stored in an array of pots near the void deck, but these bore no resemblance to the healthy garden that was once resplendent with life and joy..
The manager of the Residents’ Committee stated that the garden was removed in response to complaints of rodents breeding in Zone D. Mr Rafiz informed TOC that the sightings of rodents are at the coffee shop which is a 5-minutes walk away. What was termed as a “blanket policy”, in the words of Mr Rafiz, may have been an “over-simplistic approach” to solving the pest problem. He also maintains that there were no signs of damage by rodents on the herbs.
Mr Koh, aged 42, whose mother-in-law lives in block 819, has been visiting the area for more than 10 years. He expressed regret over the loss of the herbs, many of which had medicinal properties. “I don’t see any reason behind the destruction of the garden,” he said.
Mr Rafiz and Residents’ Committee members were to discuss “the unhappiness cause by the destruction of the herb garden”. Residents’ Committee members, however, did not show up for the meeting on Sunday, 26 October.
Mr Rafiz also told TOC that the Member of Parliament for the area, Ms Lee Bee Wah, has also not contacted him or the elderly residents who had cared for the garden.
Sunday, October 26, 2008
Sudden removal of herb garden heartless, says resident
http://theonlinecitizen.com/2008/10/sudden-removal-of-herb-garden-heartless-says-resident/#comment-27546
Sudden removal of herb garden heartless, says resident
Friday, 24 October 2008, 8:01 am 934 views
We received this email from Rafiz Mohyi Hapipi which he wrote to the Ang Mo Kio-Yio Chu Kang Town Council.
I am writing to express my deepest regret and unhappiness over the sudden destruction of the herb garden surrounding block 819 Yishun Street 81.
I have been a resident of this block and neighbourhod for the past 7 years. This was a peaceful and happy neighbourhood with a good mix of multi-cutural elderly, young adults and children. My two school-going children enjoy the company of Chinese and Indian friends as well as the care and concern of the eldery in the neighbourhood.
Since the day I moved into this neighbourhood, I have seen the elderly here tending to the herb garden that they have worked on for over twenty years. Others who retire later joined in and the herb garden became a regular routine activity that kept the elderly here active and cheerful.
At the same time, while they were working on the garden or having their short rests in between, the elderly here lend their watchful eyes over the children. My own children grew up with their friendly smiles and hugs. They learnt the value of multiculturalism through experience away from force-fed curriculum of National Education taught in schools. My own parents who are themselves retirees, although not staying with me, frequented my place and enjoyed the company of people their age here.
The last few days have been traumatic for the elderly here. With much grieve they saw the herb garden that they have put their sweat and soul in for many years being destroyed heartlessly. I saw tears and heard voices of despair as some of the elderly tried to salvage whatever is left from the plants into pots. Some had given up. An elderly Chinese neighbour at the second floor shared with me, “Sudah Dua Puluh Satu Tahun saya jaga ini pokok. Ini bukan pokok bunga tapi semua ini pokok Ubat yang banyak gunanya. Siapa lagi yang tahu? Kita (orang tua) saja yang tahu. Saya sedih. Macam saya nak cakap suruh buang saja semua jadi saya tak nampak. Apa boleh buat? Diorang boleh buat apa diorang suka. Dua puluh satu tahun diorang takda peduli tapi sekarang semua buang.”
“It has been 21 years since I cared for these plants. These are not flowers but all these are herbs that have many uses. Who else would know (about the herbs)? Only us (the aged) would know. I’m sad. I feel like telling them to dispose of everything so that I can’t see (anything left behind - note: some small plant in pots were left behind). What can I do? They can do what they want. For 21 years nobody cared about this area and now every they dispose.”)
I personally share my tears and grieve with them. I find the whole episode appalling. It is an outright contradiction to the messages of Active Aging that have been sloganised over and over.
My own daughter who is only a kindergarten student was upset when she saw the workers grabbed and dumped the plants aside. I personally feel that the actions in this episode is a reflection of heartless and cold-hearted mechanical policies.
Twenty years of effort have been destroyed. The pride of the aged here has been badly hurt. This episode will definitely be part of my memory and the memory of my children as well as the children in this neighbourhood.
Please relay my message to the Town Council Advisor.
Thank You.
In Utmost Unhappiness,
Rafiz Mohyi Hapipi
Sudden removal of herb garden heartless, says resident
Friday, 24 October 2008, 8:01 am 934 views
We received this email from Rafiz Mohyi Hapipi which he wrote to the Ang Mo Kio-Yio Chu Kang Town Council.
I am writing to express my deepest regret and unhappiness over the sudden destruction of the herb garden surrounding block 819 Yishun Street 81.
I have been a resident of this block and neighbourhod for the past 7 years. This was a peaceful and happy neighbourhood with a good mix of multi-cutural elderly, young adults and children. My two school-going children enjoy the company of Chinese and Indian friends as well as the care and concern of the eldery in the neighbourhood.
Since the day I moved into this neighbourhood, I have seen the elderly here tending to the herb garden that they have worked on for over twenty years. Others who retire later joined in and the herb garden became a regular routine activity that kept the elderly here active and cheerful.
At the same time, while they were working on the garden or having their short rests in between, the elderly here lend their watchful eyes over the children. My own children grew up with their friendly smiles and hugs. They learnt the value of multiculturalism through experience away from force-fed curriculum of National Education taught in schools. My own parents who are themselves retirees, although not staying with me, frequented my place and enjoyed the company of people their age here.
The last few days have been traumatic for the elderly here. With much grieve they saw the herb garden that they have put their sweat and soul in for many years being destroyed heartlessly. I saw tears and heard voices of despair as some of the elderly tried to salvage whatever is left from the plants into pots. Some had given up. An elderly Chinese neighbour at the second floor shared with me, “Sudah Dua Puluh Satu Tahun saya jaga ini pokok. Ini bukan pokok bunga tapi semua ini pokok Ubat yang banyak gunanya. Siapa lagi yang tahu? Kita (orang tua) saja yang tahu. Saya sedih. Macam saya nak cakap suruh buang saja semua jadi saya tak nampak. Apa boleh buat? Diorang boleh buat apa diorang suka. Dua puluh satu tahun diorang takda peduli tapi sekarang semua buang.”
“It has been 21 years since I cared for these plants. These are not flowers but all these are herbs that have many uses. Who else would know (about the herbs)? Only us (the aged) would know. I’m sad. I feel like telling them to dispose of everything so that I can’t see (anything left behind - note: some small plant in pots were left behind). What can I do? They can do what they want. For 21 years nobody cared about this area and now every they dispose.”)
I personally share my tears and grieve with them. I find the whole episode appalling. It is an outright contradiction to the messages of Active Aging that have been sloganised over and over.
My own daughter who is only a kindergarten student was upset when she saw the workers grabbed and dumped the plants aside. I personally feel that the actions in this episode is a reflection of heartless and cold-hearted mechanical policies.
Twenty years of effort have been destroyed. The pride of the aged here has been badly hurt. This episode will definitely be part of my memory and the memory of my children as well as the children in this neighbourhood.
Please relay my message to the Town Council Advisor.
Thank You.
In Utmost Unhappiness,
Rafiz Mohyi Hapipi
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